Last Updated: October 6, 2025

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Who We Are

Funzy Play Tangram (Funzy 2nd LLC.) (“Funzy Play,” “we,” “us,” or “our”)
Contact: funzyplay@gmail.com • (929) 468-8683
Address: 133-33 39th Avenue, Tangram Mall, Shop Unit G4, Flushing, New York 11354, United States

This Privacy Policy explains how Funzy Play collects, uses, shares, and protects personal information when you visit our websites, use our apps or online forms, complete our waiver, book services or events, communicate with us (including by SMS), or visit our locations (collectively, the “Services”).
By using the Services, you agree to this Policy.

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1. Information We Collect

• Contact & Account Data: Name, email, mobile number, postal address, and account credentials.

• Booking & Transaction Data: Event details, child/guest names, purchases, memberships, payment method tokens (processed by our payment processor), invoices, and receipts.

• Communications: Messages, metadata (including SMS/MMS), and customer support inquiries.

• Device & Usage Data: IP address, identifiers, cookies, pages viewed, links clicked, referring URLs, and timestamps.

• Photos/Media (optional): Images or videos from events or reviews with parental/guardian consent.

• Job/Partner Data: Resume or business contact details (if you apply or collaborate).

We collect information directly from you (e.g., during registration, waiver, or booking) and automatically through cookies and similar technologies.

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2. How We Use Information

We use the information we collect to:

• Provide and improve the Services (bookings, memberships, check-ins, events).

• Send account-related communications (confirmations, reminders, updates).

• Process payments and prevent fraud.

• Provide customer support and respond to inquiries.

• Personalize offerings and—with your consent—send promotional messages.

• Comply with laws, enforce terms, and protect rights and users.

• Conduct analytics and improve services.

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3. Text Messaging (SMS/MMS) Policy

By providing your mobile number and opting in, you agree to receive text messages from Funzy Play for account-related purposes (e.g., booking confirmations, membership reminders, or updates).
Promotional messages are sent only with your separate express consent (for example, if you check the promotional checkbox).

• Message frequency varies.

• Message and data rates may apply.

• To opt out, reply STOP at any time.

• For help, reply HELP or email funzyplay@gmail.com.

• Consent is not a condition of purchase.

We process your phone number and message metadata solely to deliver and manage SMS communications.
Our SMS may be delivered via providers such as Twilio.

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4. Cookies & Similar Technologies

We use cookies, pixels, and similar tools to operate the site, remember preferences, and analyze usage.
You can adjust your browser settings to limit cookies, but some features may not work properly without them.

 

5. Sharing & Disclosure

We share information only with trusted service providers who process data under contract, including:

• SMS delivery (e.g., Twilio)

• Payment processing

• Website/app hosting and storage

• Analytics and crash monitoring

• Customer support tools

• Email and marketing platforms (for users who have consented)

We may also disclose information to:

• Comply with law or lawful requests;

• Protect rights, privacy, or safety of users or others;

• Support a business transaction (e.g., merger or asset sale).

We do not sell personal information.

 

6. Data Retention

We retain personal information only as long as needed for the purposes described and to meet legal, accounting, or reporting obligations.

• Booking and transaction records: up to 7 years

• SMS consent records: up to 4 years
  When no longer required, data is deleted or de-identified.

 

7. Security — New York SHIELD Act

We implement reasonable administrative, technical, and physical safeguards to protect personal information, in line with New York’s SHIELD Act (GBL §899-bb).
These include:

• Access controls and staff training

• Encryption in transit and at rest

• Network monitoring and vulnerability management

• Secure facilities and device handling

If a data breach affects New York residents, we will notify affected individuals as required by law.

 

8. Children’s Privacy

Our Services and SMS communications are directed to parents/guardians.
We do not knowingly collect personal information from children under 13.
Photos or media of minors are used only with parental/guardian consent, which may be withdrawn by contacting us.

 

9. Your Rights & Choices

• Access / Correction / Deletion: Email funzyplay@gmail.com.

• Marketing Choices:

  • Opt out of marketing emails via the unsubscribe link.

  • Opt out of promotional texts by leaving the promotional checkbox unchecked or replying STOP.

• You may still receive essential account/service emails.

Residents of some jurisdictions (e.g., California) may have additional rights (see below).

 

10. International Visitors

If you access our Services from outside the U.S., your information may be processed in the U.S., where privacy laws may differ from those in your country.

 

11. Biometric Information (NYC Notice)

We do not use facial recognition, palm, iris, or other biometric identification technologies.
If this changes, we will provide clear signage and comply with NYC laws.

 

12. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date above reflects the latest version.
Material updates will be posted here and, where required, you will be notified.

 

13. Contact Us

Funzy Play (Funzy 2nd LLC.)
📍 133-33 39th Avenue, Tangram Mall, Shop Unit G4, Flushing, NY 11354
📞 (929) 468-8683
✉️ funzyplay@gmail.com

 

14. Supplemental Notices

California (CCPA/CPRA):
California residents may have rights to access, correct, delete, or opt out of certain data sharing.
We do not sell or share personal information for cross-context behavioral advertising.
To exercise your California rights, email funzyplay@gmail.com with the subject line “CCPA Request.”